I design brands, products, and programs that bring benefit to the world.
I work closely with clients, getting to know them and the inspiration that impels their efforts. I clarify and give form to what they are creating and help it develop humanely, in good relationship with the world, so that it offers value and benefit.
I help clients clarify their purpose, focus their intent, and create positive effect in our interconnected world.
I help clients chart a strategy that responds to the needs of themselves and their environs.
I use inquiry and research to ground effort in understanding and evidence.
I help clients express their identity with a clear presence and voice, using the power of human connection to build trust.
I design solutions that listen well, communicate clearly, and build relationship with each interaction.
My work naturally educates and empowers.
Services
User Research
User research & ethnography
Usability testing
Strategy
Market & competitive analysis
Product & service strategy
Brand strategy & positioning
Branding
Naming
Identity design
Voice development
Messaging
Brand integration
Design
Experience & interaction design
Product & interface design
Web design & development
Graphic & information design
Print & book design
Content
Information architecture
Content strategy & development
Writing & editing
Photo & video production
Marketing & Communications
Email marketing
Blogging
Social media
Advertising & search marketing
Lead generation & tracking
Education & Support
Education & training
Knowledge base development
Instructional material development
Customer & technical support
My full resume is available upon request.