I design brands, products, and programs that bring benefit to the world.

I work closely with clients, getting to know them and the inspiration that impels their efforts. I clarify and give form to what they are creating and help it develop humanely, in good relationship with the world, so that it offers value and benefit.

I help clients clarify their purpose, focus their intent, and create positive effect in our interconnected world.

I help clients chart a strategy that responds to the needs of themselves and their environs.

I use inquiry and research to ground effort in understanding and evidence.

I help clients express their identity with a clear presence and voice, using the power of human connection to build trust.

I design solutions that listen well, communicate clearly, and build relationship with each interaction.

My work naturally educates and empowers.

Services

User Research

  • User research & ethnography

  • Usability testing

Strategy

  • Market & competitive analysis

  • Product & service strategy

  • Brand strategy & positioning

Branding

  • Naming

  • Identity design

  • Voice development

  • Messaging

  • Brand integration

Design

  • Experience & interaction design

  • Product & interface design

  • Web design & development

  • Graphic & information design

  • Print & book design

Content

  • Information architecture

  • Content strategy & development

  • Writing & editing

  • Photo & video production

Marketing & Communications

  • Email marketing

  • Blogging

  • Social media

  • Advertising & search marketing

  • Lead generation & tracking

Education & Support

  • Education & training

  • Knowledge base development

  • Instructional material development

  • Customer & technical support

 My full resume is available upon request.